1. Who We Are We are Wyrmgate Studios (trading as Wyrmgate Studios Ltd) registered in The United Kingdom.
If you have any questions or concerns about this policy or the content contained within, you can contact us at [contact@wyrmgatestudios.com] and mark as FAO: Privacy Policy.
2. The Data We Collect We may collect and process: • Identity Data – First Name • Contact Data – email address • Technical Data – IP address, device identifiers, browser type, time zone, cookie IDs. • Usage Data – pages viewed, links clicked, session duration. • Marketing & Communications Data – your preferences in receiving marketing from us.
3. How We Collect Data We collect data when you: • Fill in forms, contact support or interact with us via our website or social media content. • Use our website, which collects data automatically using cookies and similar technologies.
4. Why We Use Data (Purposes) And Lawful Bases We use personal data to: • Respond to enquiries and provide support (Contract/Legitimate Interests). • Send you marketing communications where permitted, with opt-out at any time (Consent/Legitimate Interests and PECR rules). • Improve our website, products and/or services, and perform analytics (Legitimate Interests/Consent for non-essential cookies). • Detect and prevent fraud and comply with legal obligations (Legal Obligation/Legitimate Interests).
Where we rely on legitimate interests, they include running and improving our business, delivering quality customer service, and promoting our products/services in a proportionate way. You can object to processing based on legitimate interests at any time.
5. Cookies We use cookies and similar technologies for functionality, analytics and marketing. Where required, we will obtain your consent for non-essential cookies. You can manage your preferences at any time. For details, see our Cookie Policy.
6. Sharing Your Data We may share personal data with: • Service providers acting on our behalf (e.g. hosting, payment processing, delivery, IT support, CRM, email). • Professional advisers (lawyers, accountants), regulators, or law enforcement where legally required. We require all service providers to safeguard personal data and only process it according to our instructions.
7. International Transfers Some providers are located outside the UK. Where we transfer data internationally, we use appropriate safeguards such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or rely on an adequacy decision.
8. Data Security We use technical and organisational measures appropriate to the risk, including access controls, encryption in transit, regular monitoring, staff training and vendor due diligence.
9. Data Retention We keep personal data only for as long as necessary for the purposes described above, including to satisfy legal, accounting or reporting requirements. We then securely delete or anonymise it.
10. Your Rights You have rights to access, rectify, erase, restrict, object to processing, and data portability, and the right to withdraw consent where processing is based on consent. To exercise these rights, contact us at [contact@wyrmgatestudios.com] and mark as FAO: Data Security. You also have the right to complain to the Information Commissioner’s Office (ICO).
11. Direct Marketing We may send you marketing messages in the future if you have opted in, or where permitted by law (e.g. soft opt-in). You can opt out at any time using the unsubscribe link in our emails or by contacting us.
12. Third-Party Links Our website may include links to third-party sites or services. We are not responsible for their privacy practices.
13. Changes To This Policy We may update this policy from time to time. The latest version will always be available on our website with the date of the most recent update.
Contact Questions? Contact us at [contact@wyrmgatestudios.com] and mark as FAO: Data Security.
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access basic device information, see how you use this website and how your engage with the social media channels and content linked to and within this website. These cookies expire 24 hours after your last session on this website and the data is then removed. Consenting to these technologies will allow us to process data such as browsing behavior, basic device information and click statistics on this site. Not consenting or withdrawing consent will do absolutely nothing to effect your experience of this website.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.